Daily Jill Privacy Policy — How We Handle Your Personal Data

Daily Jill operates as the data controller for all personal information collected and processed through the Daily Jill website and platform. As the data controller, Daily Jill determines the purposes for which your personal data is processed and the means by which that processing takes place.

Daily Jill is a PAGCOR-licensed online sports betting operator serving registered players in the Philippines. Our operations are conducted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the relevant data governance requirements embedded within our PAGCOR licence conditions.

For all data privacy-related queries, requests, and complaints, you may contact our Data Protection Officer at the following address:

Daily Jill collects the following categories of personal information in connection with account registration, platform use, and regulatory compliance:

Daily Jill does not collect or store sensitive personal information such as biometric data, health information, or political affiliations beyond what is strictly required for age and identity verification under PAGCOR requirements.

Daily Jill collects your personal data through the following means:

• Direct provision: Information you enter when registering your Daily Jill account, completing verification requests, making deposits, initiating withdrawals, or contacting customer support.
• Automated collection: Technical and usage data collected automatically as you interact with the Daily Jill platform through cookies, server logs, and analytics tools. See Section 6 for details on cookies.
• Third-party verification: Where you undergo identity verification (KYC) through a regulated third-party provider, we receive a verification outcome and, in some cases, document reference data. We do not receive or store copies of your government ID documents directly — these are handled by the KYC provider under their own data processing arrangements.
• Payment processors: When you deposit or withdraw, our payment partners (GCash, Maya, BDO, BPI, UnionBank, etc.) share transaction reference data with Daily Jill for reconciliation and fraud monitoring purposes. We do not receive your full payment account credentials from these providers.

Daily Jill processes your personal data for the following specific purposes:

• Account creation and management: To register your Daily Jill account, verify your eligibility, maintain your account history, and provide you with access to the platform's betting services.
• Transaction processing: To process deposits and withdrawals through your chosen Philippine payment method, reconcile transaction records, and investigate any payment disputes you raise.
• Identity verification and KYC: To comply with PAGCOR's know-your-customer requirements, which include verifying your legal name, date of birth, and eligibility to hold a gaming account in the Philippines.
• Anti-money laundering (AML) compliance: Daily Jill is legally required to monitor transactions for suspicious activity under the Philippine Anti-Money Laundering Act and report identified suspicious transactions to the Anti-Money Laundering Council (AMLC). This monitoring involves processing your transaction history and account behaviour data.
• Fraud prevention and security: To detect and prevent fraudulent account activity, bonus abuse, collusion, and unauthorised access using behavioural analysis, device fingerprinting, and transaction pattern monitoring.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to ensure Daily Jill meets its responsible gaming obligations under PAGCOR licensing conditions.
• Customer support: To handle queries, complaints, and disputes raised through Live Chat, email, or Messenger, and to maintain records of those interactions for quality assurance and dispute resolution.
• Product improvement: To analyse usage patterns, market preferences, and platform performance data to improve the Daily Jill platform for all Filipino players.
• Marketing communications (with consent): To send you relevant promotions, bonus offers, and platform news via email or SMS, where you have provided explicit consent. See Section 11 for how to manage your marketing preferences.

Under the Philippine Data Privacy Act of 2012, all processing of personal information must have a lawful basis. Daily Jill processes your personal data under the following legal bases:

• Contractual necessity: Processing required to perform the contract between Daily Jill and you — including account operation, bet placement, transaction processing, and customer support — is based on contractual necessity. Without this processing, we cannot provide betting services to you.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Philippine Anti-Money Laundering Act, the Data Privacy Act itself, and any other applicable Philippine legislation is based on legal obligation. Daily Jill cannot opt out of this processing.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring is based on Daily Jill's legitimate interests as a licensed operator — balanced against your rights as a data subject. We conduct regular assessments to ensure these interests are not outweighed by your privacy interests.
• Consent: Processing for direct marketing communications and optional personalisation features is based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing that took place before withdrawal.

Daily Jill uses cookies and similar tracking technologies on the platform to deliver a functional, secure, and personalised experience for Filipino players. Here is a breakdown of the types of cookies used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, bet slip state cookies, and security tokens. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences — such as language settings, odds format preference (decimal vs. American), and previously visited markets — to personalise your Daily Jill experience across sessions.
• Analytics cookies: Collect aggregated, anonymised usage data — which pages are visited, how long sessions last, which sports and markets are most frequently accessed — to help Daily Jill improve the platform. Data collected through analytics cookies is not used to identify you individually.
• Security and fraud prevention cookies: Used to detect unusual behavioural patterns, multiple account creation attempts from the same device, and other indicators of potentially fraudulent activity.

When you first access the Daily Jill platform, you will be presented with a cookie consent notice. You may accept all cookies, accept only strictly necessary cookies, or customise your preferences. Strictly necessary cookies cannot be declined as they are essential to platform operation.

You may also manage cookie settings at any time through your browser's privacy settings. Note that disabling certain cookies may affect the functionality of parts of the Daily Jill platform.

Daily Jill does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your personal data is shared only in the following specific circumstances:

• Payment service providers: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard processors receive transaction reference data necessary to process your deposits and withdrawals. Each provider handles this data under their own privacy policies and applicable Philippine financial regulations.
• Identity verification (KYC) providers: Regulated third-party KYC providers may receive your identity documents and personal details for the purpose of age and identity verification. These providers are bound by contractual data processing agreements and the Philippine Data Privacy Act.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other applicable Philippine regulatory bodies may receive account and transaction information as required by law, including mandatory suspicious transaction reports.
• Fraud prevention networks: Daily Jill participates in industry fraud prevention initiatives. Identifiers associated with confirmed fraudulent accounts may be shared with other PAGCOR-licensed operators through regulated data-sharing arrangements.
• IT and infrastructure providers: Hosting, database, and platform infrastructure providers who process data on Daily Jill's behalf under strict data processing agreements. These providers are contractually prohibited from using your data for any purpose other than providing the contracted services to Daily Jill.
• Legal proceedings: In response to a valid court order, subpoena, or other lawful request from a Philippine court or law enforcement authority.

Daily Jill takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure.

• Encryption in transit: All data transmitted between your device and the Daily Jill platform is encrypted using TLS (Transport Layer Security). You can verify this by the padlock icon in your browser's address bar when visiting the platform.
• Encryption at rest: Sensitive personal data stored in Daily Jill's databases is encrypted at rest using industry-standard encryption protocols.
• Access controls: Access to personal data is restricted to Daily Jill staff members whose roles require it. All staff with data access undergo data privacy training and are subject to strict internal access governance policies.
• Payment data handling: Daily Jill does not store full card numbers, CVV codes, or complete payment account credentials. Payment transactions are handled by PCI DSS-compliant third-party processors.
• Security monitoring: Daily Jill monitors its systems for security incidents, unusual access patterns, and potential breaches on a continuous basis using automated tools and periodic manual reviews.
• Data breach response: In the event of a personal data breach, Daily Jill will notify the National Privacy Commission and affected data subjects within the timeframes required under the Data Privacy Act and its Implementing Rules and Regulations.

While Daily Jill implements robust security measures, no digital platform can guarantee absolute security. You play an important role in protecting your account data by maintaining a strong, unique password and not sharing your Daily Jill login credentials with other people.

Daily Jill retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods:

• Active accounts: Personal data associated with an active Daily Jill account is retained for the duration of the account's activity.
• Closed accounts: Following account closure, Daily Jill retains personal data — including account registration information, transaction history, and KYC records — for a minimum period of five years, as required by PAGCOR licensing conditions and Philippine AML legislation.
• Transaction records: Financial transaction records are retained for a minimum of five years from the date of the transaction, consistent with Philippine banking and AML record-keeping requirements.
• Support communications: Customer support chat logs and email correspondence are retained for a period of three years for dispute resolution and quality assurance purposes.
• Marketing data: Data held solely for the purpose of sending marketing communications is deleted within 30 days of your withdrawal of marketing consent, unless it is also processed for another lawful purpose requiring retention.
• Technical and usage data: Aggregated, anonymised usage and analytics data may be retained indefinitely as it does not identify individual players. Non-anonymised technical logs are retained for a maximum of 12 months.

After the applicable retention period expires, Daily Jill will securely delete or anonymise your personal data so it can no longer be used to identify you. Anonymised data may be retained and used for statistical analysis and platform improvement after deletion of personally identifiable records.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by Daily Jill:

• Right to be informed: The right to know that your personal data is being collected and processed, and to receive clear information about how it is being used. This Privacy Policy is how Daily Jill fulfils this obligation.
• Right to access: The right to request a copy of the personal information Daily Jill holds about you, along with information about how it is being processed.
• Right to rectification: The right to have inaccurate or incomplete personal information corrected. You can update basic contact information through your Daily Jill account settings or by contacting support for other corrections.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, where consent has been withdrawn, or where processing is unlawful. Note that certain data must be retained for regulatory compliance periods regardless of erasure requests.
• Right to object: The right to object to specific types of processing — particularly processing based on legitimate interests or for direct marketing purposes. Objecting to direct marketing will result in immediate cessation of marketing communications.
• Right to data portability: The right to receive a machine-readable copy of personal data you have provided to Daily Jill, to the extent technically practicable and required under applicable regulations.
• Right to complain: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe Daily Jill has failed to comply with its data privacy obligations.

To exercise any of these rights, contact Daily Jill at support@dailyjill.com with the subject line "Data Privacy Request" and a description of the right you wish to exercise. We will acknowledge your request within 72 hours and respond substantively within 30 calendar days.

Daily Jill may send you marketing communications — promotional offers, bonus notifications, new product features, and platform news — via email and SMS, provided you have given your explicit consent to receive such communications during registration or at a later point through your account settings.

Your marketing preferences are entirely within your control:

• Opt out of email marketing: Click the "Unsubscribe" link at the bottom of any marketing email sent by Daily Jill. Unsubscribe requests are processed within 5 business days.
• Opt out of SMS marketing: Reply "STOP" to any marketing SMS from Daily Jill, or update your preferences through the communications settings in your Daily Jill account.
• Manage all preferences: Log in to your Daily Jill account and navigate to the communications preferences section to manage all marketing contact channels in one place.

Withdrawing consent from marketing communications does not affect your ability to use Daily Jill's betting services or your eligibility for promotions. It means only that we will stop sending unsolicited marketing messages to you. Transactional communications — account notifications, deposit confirmations, withdrawal confirmations, and bet settlement alerts — are not marketing communications and will continue regardless of your marketing preferences.

Daily Jill does not knowingly collect personal data from persons under the age of 18. The platform is strictly for adults aged 18 and above, consistent with Philippine gaming law and PAGCOR licensing requirements.

If Daily Jill becomes aware that a registered account belongs to a person under 18 years of age, we will immediately suspend the account, initiate a review, close the account upon confirmation, and return any deposited funds to the source in line with applicable regulatory requirements. Any betting history and transaction records associated with the minor's account will be retained solely for the purpose of the regulatory review and subsequent reporting obligations.

If you believe that a person under 18 has registered on Daily Jill, please notify us immediately at support@dailyjill.com so we can investigate and take appropriate action.

Daily Jill may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine law or PAGCOR regulations, or operational updates to the platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

For material changes — those that significantly affect how your personal data is processed or your rights as a data subject — Daily Jill will notify registered players via email or platform notification prior to the change taking effect. For minor administrative or clarificatory changes, we may update the policy without direct notification.

Continued use of the Daily Jill platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised policy. If you disagree with the updated terms, you should contact support to discuss your options, including account closure and data deletion where permitted by regulatory retention requirements.

For all data privacy enquiries, rights requests, and complaints, Daily Jill's Data Protection Officer can be contacted at:

If you are not satisfied with Daily Jill's response to your privacy complaint after following our internal process, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government authority responsible for the administration and enforcement of the Data Privacy Act of 2012.

Daily Jill also remains subject to oversight by PAGCOR with respect to its data handling practices as they relate to the operation of a licensed gaming platform. Any concerns about how Daily Jill handles data in the context of its gaming licence obligations may also be directed to PAGCOR through their official player complaint channels.